• organizational and personnel development;
• best organizational practices;
• long-term organizational, institutional and corporate effectiveness;
• implementation and development of unique organizational research tools

• design, development and validation of research tools used in the institutional, business and non-governmental organizational contexts (i.e. satisfaction, motivation, recruitment and selection, organizational culture);
• solutions dedicated to better the understanding of customer needs, and building long-term customer loyalty;
• development of systems and best organizational practices;
• organizational and personnel development.

Potential research services:

• labor market research, collaboration between business and education, competency balance sheet dedicated for specific industries;
• creation of proprietary tools of recruitment and selection - competency tests, simulation exercises and situational judgment tests;
• creation of tools for staff development and evaluation; organizational research and diagnosis, including audits, organizational culture research, management systems assessment, satisfaction research, and customer  needs and loyalty insight;
• consulting in development projects for noth business and non-governmental organizations, including development and implementation of incentive systems, competency models, systems evaluation and development needs analysis;
• analytical, consulting and training services related to the design and evaluation of organizational knowledge management system;
• diagnosis and training on anti-discrimination practices in the organization.

Methods and research techniques:

• structured interviews;
• focus group interviews;
• CONJOINT analysis;
• questionnaires and online surveys;
• situational judgment tests;
• exercises and simulation games;
• AC/DC itp.

• so far Centre has cooperated with: Center for Analysis and Evaluation of Public Policies, Municipality of Krakow, AG Test HR, GD Profesja, Global Business Solutions, 313 Consulting, Inprogress, Centrum Transferu Technologii Medycznych – Park Technologiczny, MARR S.A., Wolters Kluwer Poland, Project: Edukacyjna Wartość Dodana, Berndson;
• while conducting the BPO / SSC and IT / ITO industry research for the City of Kraków, Centre has cooperated with: ASPIRE, Alexander Mann Solutions, Aon Hewitt, ArcelorMittal SSC Capgemini, Capita (Polska) Sp. z o.o., Cisco Systems Poland, EDF Polska CUW, EPAM Systems Poland, Google, Hitachi Data Systems, HSBC, Motorola Solutions, IBM BTO, International Paper Company, Lumesse, Shell BSC, Sii, State Street Services Poland.